In this document we explain the processes and working practices that we are committed to. This document includes 'Usera' website, SDK and any other service we want to build in the future.
Do not store any data until it is necessary to provide better experience for users.
Be transparent with our users about any data which is received or stored.
Use up-to-date technology and methods to keep data safely.
Generally we store data in two categories:
Service-specific data which is the data necessary for providing services to users. The data collected from users varies by the service which users use, but is limited to what users explicitly provide.
Usage, analytics, and statistics data which is obtained by processing users' actions while using our service. We do not provide this data to any party.
Your data are being kept on our servers, until you request deleting them. They are being kept to show and provide data about posts to its owners anytime in the future.
Your data is being hosted on secure servers of Heroku which is a part of Salesforce. Check out Heroku's data storage policies on Salesforce website.
We are storing data in secure servers as stated in Data Storage section, and our clients communicate with the servers securely over SSL. No third party has access to collected data.
To get access to your data, or to request deleting your data completely, please contact us. Upon receiving such requests, we will respond within 7 days.
You can contact us about your privacy concerns.
To request accessing your data on Usera, or deleting it, you can contact us.